SHIPPING & RETURNS
SHIPPING POLICY
At Rome’s Kitchen, we take pride in our shipping policy. We ensure that our high-quality, nutritious meals are delivered with care and efficiency. Our transparent approach to packaging and costs reflects our commitment to providing a seamless experience for our clients.
Our dedication to quality extends to every aspect of our service. We prioritize using plain, straightforward language to build trust and ensure our clients' satisfaction. Rome’s Kitchen aims to simplify our clients' lives and enhance their well-being through our shipping policy.
RETURN & EXCHANGE POLICY
We take great care in preparing and packaging your meals to ensure they arrive fresh and delicious. Due to the perishable nature of our meals, we do not accept returns. However, if you experience any issues with your order, please reach out to us within **24 hours** of delivery for a refund or replacement.
f your order is damaged or incorrect, we will work with you to resolve the issue by either issuing a full refund or providing a replacement meal. If there is an issue with the delivery (e.g., delayed or lost package), we will assist in resolving the problem and, if necessary, offer a refund or reshipment
Please contact our customer service team at the chat below with any concerns. We’re here to ensure you have the best experience possible!